Solvent Insights 10.05.20

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Park Dansan Takes YOUR Data Security Seriously

Few organizations are as protective of electronic records as hospitals, and they want their business partners to be just as careful as they are. That’s why Park Dansan has made an organizational commitment to meet the highest possible standards of cyber security.

A national leader in workers compensation claims recovery, Park Dansan was mandated to undergo a comprehensive cyber security audit in order to secure a contract with a major health system. They passed with flying colors, and learned a few lessons about cyber-crime in the process.

“We learned a lot about modern network penetration strategies and how many organizations were at considerable risk even though they had cyber protection in place,” said Dean Jenks, Ph.D., vice president for healthcare services. “As a result, we made an organizational commitment to continuous improvement in cyber security internally and the cyber security guarantees of our third-party vendors.”

Their approach was to develop a confidentiality and security team to lead the efforts, engage virtually all employees in the organization and bring in outside experts. The initiative covered the three major aspects of security:

  • Security of the physical facility through measures such as access codes, monitors and restrictions on visitors or vendors;
  • Security of hardware and software, with network updates including automated analysis of software, firewalls, attack detection and virus protection;
  • Security of the human side, which required updated policies, password protocols and mandatory employee training.

The company retained security specialists to deliberately and repeatedly try to breach their data. Again, Park Dansan passed the test.

“After those significant enhancements, we underwent another full assessment and were compared to 147 other organizations of similar size and complexity,” he said. “That assessment concluded that Park Dansan was significantly above the average of our comparison group.”

The assessments were performed in accordance with National Institutes of Standards and Technologies (NIST) 800-115 series — a standard of assessment based upon repeatable evidence of cyber security.

“We are committed to maintaining this level of security,” he said. “It’s an ongoing effort because as technology evolves, so does the level of sophistication of cyber-criminals. It was labor intensive and expensive, but it has made us a better company. At the end of the day, if we don’t have the trust of our customers with regard to protecting their data, we don’t have much to offer.”

Contact Solvent Networks to set up a meeting with any of our endorsed partners, including Park Dansan. We’re here for the health of your business.

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